Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All charges for delivery are calculated at checkout depending on the address for delivery. Please add to cart and proceed to checkout to get shipping charges.

Which payment methods are accepted in the Online Shop?

Complete payment for your order after Checkout using;

– Credit card

-Bitcoin

-Zelle

-Cashapp

-Apple Pay

-Venmo

-Bank Transfer

How long will delivery take?

Delivery within USA can be done overnight. Maximum waiting time for deliveries within USA is 72hrs from when order is made and paid for. Out of USA delivery time max to 5 working days.

How secure is shopping in the Online Shop? Is my data protected?

Client privacy is placed at the top. All data(private info) are safe and secure and not provided to any third party.

What exactly happens after ordering?

Once order is made and payment confirmed. Your order will be processed and posted for delivery, a tracking code will be emailed to client shortly after that.

Do I receive an invoice for my order?

Yes all orders are allocated invoices once you checkout.

How can I purchase parts for my Colt Firearm?

You can purchase genuine Colt parts through BROWNELLS or MIDWAYUSA.

Is there a Colt service facility in my area?

Any service repairs under the Service Agreement must be made at the factory for quality control purposes. If any repairs are attempted outside of the factory, the Service Agreement will be voided.

How do I send my Colt firearm in for repair?

Do not attempt to return any Colt product without first contacting our Customer Service department for an RMA number.

CUSTOMER SERVICE
Tel:  (657) 999-7864
Hours: Mon-Fri 9am to 5pm EST

PLEASE NOTE: Colt cannot service legacy models older than 10 years, with the exception of most 1911 models and third generation Single Action Army (and New Frontier) models.

Which ammunition is recommended for use in my Colt firearm?

Colt firearms are designed to function with a variety of brands and types of ammunition in the appropriate caliber, but not all ammunition produces the same results. Colt recommends that you carefully read and understand your manual to determine which caliber is appropriate. We do not endorse any one brand, and recommend a visit to a pistol range to test fire different brands of ammunition in the appropriate caliber. +P is not suggested for models made prior to 1980. COLT DOES NOT RECOMMEND THE USE OF RELOADED AMMUNITION.

Are extra manuals available?

Colt firearms are designed to function with a variety of brands and types of ammunition in the appropriate caliber, but not all ammunition produces the same results. Colt recommends that you carefully read and understand your manual to determine which caliber is appropriate. We do not endorse any one brand, and recommend a visit to a pistol range to test fire different brands of ammunition in the appropriate caliber. +P is not suggested for models made prior to 1980. COLT DOES NOT RECOMMEND THE USE OF RELOADED AMMUNITION.

How can I get a date of manufacture on my firearm?

Use the Serial Number Lookup feature under CUSTOMER SERVICES SERIAL NUMBER LOOKUP or click HERE. If further information is needed about your firearm or a Historical Letter, contact Colt Archive Services

Does Colt have a warranty?

Colt does not offer an express warranty, but acknowledges implied Magnuson-Moss Act obligations. Colt products will be serviced for defects in original factory materials or workmanship to the original purchaser at no charge for one year from the date of retail purchase. Cosmetic blemishes and damage from normal wear and tear, abuse, neglect, improper ammunition, or to finishes/coatings are excluded. Be sure to retain your sales slip as proof of original purchaser and purchase date when making a claim. For service information, visit our Service page.

Where can I purchase Colt Firearms?

Colt Firearms can be purchased through a Colt authorized Stocking Dealer. To find a Stocking Dealer near you, click on the Dealer Locator link at the top of the website.

How many Magazines are included with my Colt Firearm?

As of November 2018, all Colt Firearms ship with (1) factory magazine.

Send us an email

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This is form is just for demo purpose. No inquiries will be answered.

HEADQUARTERS

Colt’s Manufacturing Company LLC
P.O. Box 1868
Hartford, CT 06144 USA
  • Phone:
    657-999-7864
     
     
WE’RE HERE FOR YOU, CONTACT US
Call our customer care call center when you have questions or are seeking product advice.

CUSTOMER CARE CALL CENTER

  • Monday – Friday
    8:00AM to 5:00PM ET
  • Saturday / Sunday
    12pm-5pm
  • Call Us

    657-999-7864

SHIPMENTS & RETURNS
If you have questions about shipping a firearm for repair or service, please see our Repair Policy page for return shipping information.